Answering Service Call Center
  Glendora, CA, US   inbound call center service, call center services   inbound call center service, call center services
Inbound Call Center, Call Center Service Inbound Call Center, Call Center Services Inbound Call Center, Call Center Service
 

Inbound Call Center, Call Center Outsourcing, Call Center Service
  		Inbound Call Center, Call Center Services 
  • Call Center Shared Agents
    24/7 Customer Support Services @ $150 /mo

    Free 200 mins talk time
    Monthly Pre-Paid
    Instant Signup
    Go-Live in 4 days
    Pay by Visa, Master, Paypal
    No long term contracts
    Best for Order Taking, Pre-Post Sales Support, Answering Services & more

    2 Concurrent calls
    English speaking agents
    Neutral Accent
    Personalized welcome greeting
    Call summary emailed after every call
    Non-tech support

  • Call Center Dedicated Agents
    Per Agent Billing plan

    Customer Support Services by Dedicated Agents
    Starts at US$ 1100 /Agent /Month for 8 Hrs/day Mon-Fri (your time zone)
    Services can be extended to 12 / 16 / 24 hours
    Services can be extended to cover Saturdays & Sundays
    Technical & Non-Technical Support Services
    No long term contracts
    Best for Order Taking, Pre-Post Sales Support, Help Desk Services & more

  • Per Minute Billing
  • Per Agent Billing
Our Infrastructure

Call Center Ramshyam has the best in class infrastructure.

IT & Telecom Infrastructure:

  • Best in class Desktops, Servers, Networking equipments etc.
  • 24/7 in-house support team & established escalation process.
  • Monitoring & failure notification via e-mail and SMS.
  • Adequate inventory of spares maintained in-house, ensure minimum downtime.
  • On-demand Broadband Internet Connectivity from multiple ISPs.
  • Telephone lines from multiple telecom providers.
  • Telecom infrastructure is a mix of Fixed Wired & Wireless, GSM & CDMA.
  • Constant review of rapidly changing technology resources.


Physical Security
  • Cameras for monitoring
  • Premises are guarded 24x7 by security guards.
  • Fire alarms, smoke detectors etc.


Network Security
  • Firewall & Intrusion Detection Systems.
  • Secured V-LAN for Separate Clients
  • VPN for remote access to senior personnel & clients.
  • Antivirus and Anti-Spy protection
  • Constant review of security policy.
  • Complete security of all kinds of data.
  • Daily backup and offsite storage at different secure locations



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© Ramshyam Global Services
USA: 877-778-7930 (TollFree)   |  UK: 020-3051-1462  |  India: +91-932-320-9396
Call Center Outsourcing | Inbound Call Center | Call Center Services | Outsourcing Call Center Services | Back Office Call Center | Customer Support Call Center | Offshore Call Center Outsourcing | Order Taking Call Center | Technical Services Call Center Support | Help Desk Outsourcing Services | Help Desk Offshore Services | Technical Support Offshore Service
 
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