Call Center Management

Back Office Services

At Ramshyam Call Center, we offer offshore Back Office Outsourcing services and Business Process Outsourcing services, which guarantee reduction in costs, maintaining quality, alleviating risks and securing benefits through a structured approach.

Business Process Outsourcing works when an organization and the service provider are able to complement their strengths to establish a strong relationship focused on value addition. We are the one-stop-shop from all business owners who wish to outsource call center services to India.

As a BPO service provider, we provide the flexibility and proactive support necessary to establish this relationship. With our operational practices strictly guided by quality processes and geared exclusively towards client needs, we are able to effectively map our clients business processes and offers BPO capabilities in the following fields :

Transaction processing
Accounts Payable
Accounts Receivable
Banking and Cash Management
Payroll Management
Employee Business Expenses
Insurance Claims Processing
Commissions
Credit and Collections
Order processing
Credit Card Processing
Document & information processing
Online and offline database generation
Bill generation & processing
Business Processing (Fax, Web Forms, Emails, Scanned Images and Hardcopy)
Digitization of paper documents
Transcription of audio files
Data entry services and conversion

and many more.....

Our team of highly qualified experts helps deliver world-class call center processes, maintaining high accuracy levels & ensure scheduled delivery. Our strengths to optimize on processes forms an example for Indian outsourcing industry.